ELEKS’ remote administration service includes monitoring of system parameters, troubleshooting, performing software updates, running backups, and performing security monitoring. Right from providing unbiased, vendor-neutral advice and designing a roadmap for clients' IT infrastructure needs, to building and managing the infrastructure throughout its lifecycle, we provide a complete range of services:

• consulting on infrastructure planning and optimization, to meet specific customer needs
• setting up customized infrastructure solutions and integrating them with other client's business processes
• infrastructure management services that include maintaining, servicing and upgrading infrastructure, to make sure it runs at optimum levels.

Outsourcing infrastructure management to ELEKS provides quick and significant benefits to our clients. These benefits include:

• high quality of services
• SLA-based approach
• well-established processes for metrics capturing and reporting
• continuous improvement programs to apply best practices in IT infrastructure management 
• cost optimization through remote management model, and
• spared resources for other complex and critical tasks.