Product Documentation

A well-written documentation makes the experience of learning a software faster and easier for end users.  High-quality documentation requires dedicated work of technical communication professionals.

ELEKS has years of experience in delivering advanced, easy-to-reference documentation to a wide range of audiences–from end users to system administrators and software developers, ensuring they make the most of your solutions.

At ELEKS our documentation professionals are able to provide clear, concise, and task-oriented documentation. Communicating directly with the team during the development or testing process, our writers are one step ahead in the delivery cycle helping bring the product to market as soon as possible.

Our documentation team includes professional technical communicators, always willing to work fast yet efficiently, paying scrupulous attention to detail. Quality is what we value most, which at no price can be compromised even in an effort to meet harsh deadlines.

What our technical writers can create:

• Online help systems
• FAQs
• Release notes
• Video presentations (video tutorials)
• Installation guides
• Administrator guides
• Developer guides
• Software architecture documentation

We comply with the following style guidelines:

• Microsoft Manual of Style
• Chicago Manual of Style

• Apple Style Guide

• In-house style guide 

Tools:

MS Office Suite, Adobe Acrobat Pro, Adobe Captivate, Adobe FrameMaker, Adobe InDesign, Adobe Illustrator, Adobe PhotoShop, Adobe RoboHelp

Formats:

DOC, PDF, Online HTML documentation, Windows Help File (CHM)

 Business areas covered:

• Investment accounting
• Banking management
• Driving and vehicle administration
• Time entry system
• Medical information system
• Mechanical automation and control equipment
• Automated item ordering system